World CEO Forum 2018 Cancellation Policy
Once paid, registrants will receive payment confirmation via email within 24 hours of making payment.
If a paid registrant is unable to attend an event for any reason they may substitute, by arrangement with the registrar, someone else from the same institute/organisation.
If a paid registrant is unable to attend, and providing the organisers are informed in writing by the final date for payment that is displayed on the website for the event, a registrant can leave the fee paid with the organisers as payment towards a place at the same event or another World CEO Forum event that takes place in the 12 months following the originally booked event.
Where the registrant is unable to attend, and is not in a position to transfer his/her place to another person or to another event, then the following refund arrangements apply:
Registrations cancelled more than 60 days before the event will be refunded 80% of the registration fees.
Registrations cancelled less than 60 but more than 30 days before the event will be refunded 50% of the registration fees.
Registrations cancelled less than 30 days before the event will not be eligible for a refund.
Important note for failed visa applications: Notification must be received by us in writing (email or fax) not later than 10 (ten) working days before the conference starts* for refunds to be eligible. Cancellations received after this cut-off time will not be eligible for refund. *Friday & Saturday do not count as working days.
Refunds will be made in the following ways:
For payments received by credit or debit cards, the same credit/debit card will be refunded.
For all other payments, a bank transfer will be made to the payee nominated account.
Please note: For payments received from outside of the UAE by bank transfer, the refund will be made by bank transfer and all bank charges will be for the registrants account.
Please allow for up to 45 days for the refund transfer to be completed.